FAQ’s

FAQ’s

How do I confirm my booking?

The confirmation of Umrah Package for your booking will be sent to your email: as soon you will enter the detail about your credit and debit card (as required ) after that you will press submit button; the email you are going to receive includes the details about your package. Labbaik Hajj Umrah requests the customer to save the order number to ease of identification.

How can I book an e-ticket?

As soon the customer is done with the payment, a confirmation email will be sent to you, e-tickets will be attached to that email. You can take the print for that ticket, that copy of print is a valid ticket.

How to cancel a booked flight?

customer can go for cancellation within 72 hrs of its payment. You can make cancellation through email or by simply calling us on the phone number.

When and how do I expect to receive my ticket(s)?

Tickets are sent via courier services. In the UK, our customers are more likely to receive tickets via Registered Mail. For these services, a signatory must be present or else, the ticket will have to be picked up from a certain location which will be told if a signatory is not found. Keeping ID card along will be important in this case. All throughout the world, UPS is commonly used for ticket delivery while for Heathrow and Gatwick airports, Personal Collection is used. Tickets can be received within 7 days of booking but if the margin of 7 days is not available, the ticket will be sent within 24 hours on urgent basis.

What is baggage allowance?

The baggage’s allowance vary for a different airline. The team of Labbaik Hajj Umrah can help you in this regard by giving you the correct information about the baggage allowance.

Can I book flights for other if I myself am not travelling?

customer can book ticket for others, this requires the direct contact with the customer after his confirmation ticket is booked.

How early do I need to book a flight before traveling?

customer can make booking up to as much as 11 months advance.

What about refund enquiries?

Refund depends on upon the terms and policies of the supplier. It may take 10-40 days in minimum. The consolidator and travel supplier has the right to review the case before refund.

What is the difference between a direct flight and a non-stop flight?

Direct flight may stop on the airport to refuelling but it allows passengers to get off the plane. The nonstop flight does not stop even for refuelling.

What is the difference between scheduled and chartered flights?

Airline companies handle scheduled flights, the flight may go more than one time in a week to other destination. They have good comfort standards for customers. Whereas chartered flights are cheap, they are being operated by the holiday package provider. They are not up to the standard of scheduled.

Are last minute reservations appreciated?

Early Umrah Package booking gives you much benefit than last time booking. The cost of the ticket depends on upon the availability of tickets. The higher the availability is lower the cost of the ticket is. Labbaik Hajj Umrah requests you to book ticket early so that you get good price.

What is the meaning of umrah?

The word ‘umrah in common speech “visit,” but in the Shari’ah it means paying a visit to the Bayt Allah alHaram (the Sacred House of God, i.e., the Holy Kaaba) in a specific form.

What are the types of umrah?

The ‘Umrah is of two kinds: the first which is performed independently of the Hajj (called al‘Umrat almufradah almustaqillah ‘an alHajj), and the second kind which is performed in conjunction with the Hajj (al‘Umrat almundammah ila alHajj). The al‘Umrat almufradah, the independent ‘Umrah, all the five legal schools agree, can be performed at all times of the year, though it is meritorious to perform it during the month of Rajab according to the Imamiyyah, and in Ramadan according to the four Sunni schools.

Any hadith related to umrah?

Narrated By Abu Huraira
Allah’s Apostle said, “(The performance of) ‘Umrah is an expiation for the sins committed (between it and the previous one). And the reward of Hajj Mabrur (the one accepted by Allah) is nothing except Paradise.”

How many times holy Prophet performed umrah?

It has been recorded that the Messenger of Allah (saws) performed a total of four Umrahs and one Hajj pilgrimage.

Umrah 1: 6th Hijri, after the Treaty of Hudaibiya. Although he was not allowed to visit the Kaaba by the polytheists of Makkah to perform Umrah, it is still counted as an Umrah. He came out of the Ehram, shaved his head, and sacrificed his Hadi (animal) and went back to Medina. The deal made with the polytheists that he would return to Medina, and come back the next year for his Umrah.

Umrah 2: 7th Hijri, as per the Treaty of Hudaibiyah.

Umrah 3. 8th Hijri, after returning from the Battle of Hunain.

Umrah 4: 10th Hijri, along with the Hajj.

What are significance of umrah?

Umrah holds a vast reward and value in Islam. It is an act of spiritual purity for the Muslims who want to perform it to earn the pleasure of Allah. It is a preferred Sunnah and the only action that our beloved Prophet Muhammad PBUH performed twice in his lifetime.

Who is eligible for umrah?

Any Muslim who is eligible to perform Umrah financially and physically can perform Umrah, but it’s not compulsory to perform.

Isn’t it mandatory for a woman to have a mahram?

Woman and children are required to be accompanied by their husband/father or a male relative (Mahram) and proof of relationship is necessary for the Umrah visa or Hajj visa to be granted. This could be a marriage certificate for a wife or a birth certificate which includes the name of both parents for a child. The Mahram must travel into and out of Saudi Arabia on the same flight as his wife and children.

Over the age of 45 may travel without a Mahram with an organized group, provided she submits a notarized letter of no objection from her Mahram authorizing her to go for Hajj with the named group

Age of Mahram for Umrah?

A man of age 17

Isn’t a woman of 45 require Mahram?

A woman of age 45 doesn’t need a mahram

Is umrah farz or a Sunnat in Islam?

Umrah is a sunnah, not a farz ibadah

How to perform Umrah?

Here are four (4) Rites of Umrah:

  • Putting up of Ihram
  • Tawaf
  • Sa’yee
  • Qasar / Halaq

Can we perform Umrah in Ramadan?

Yes we can perform Umrah in Ramadan there is no restriction, but it has limitless benefits.

Can we perform Umrah in other months?

Yes Umrah can be performed in any month

What are the visa requirements for Umrah?

A completed original Umrah visa application form. The statement written at the end of the application form must be carefully read and signed. (To obtain a visa application form by post, send a large, self-addressed envelope to your nearest Saudi Consulate.)

Note: If someone has a non-Muslim name, he or she should submit a certificate from a mosque or an Islamic center stating that the applicant is a Muslim.

One recent passport size color photograph with a white background should be attached to the application form. The picture must be a full-face view in which the visa applicant is facing the camera directly. Side or angled views are NOT accepted.
Passports should be valid for at least six months from the date of submission of the application form.

Confirmed and non-refundable airline ticket. Departure from Saudi Arabia should be within two weeks from the date of entry.

Women and children should be accompanied by husband/father or a male relative (Mahram). Proof of relationship is required (a marriage certificate for a wife, a birth certificate for a child indicating the names of both parents). The Mahram must travel into and out of Saudi Arabia on the same flight as his wife and children

What vaccine you need for Umrah?

Visitors arriving for Umrah, Hajj or seasonal work in Hajj zones, are required to submit a valid vaccination certificate with a Quadrivalent (ACWY) meningococcal vaccine administered no less than ten days before arrival to Saudi Arabia

How to book an umrah?

you need to hire a travel agency for you to plan Umrah like Labbaik Hajj Umrah.

Is Umrah is available to a citizen of Israel?

No, even a single visit to Israel can be a cause of rejection of visa

How many times in a year you can perform an umrah?

Umrah can be many times and anytime in the year

what is the meaning of Hajj?

The word Hajj is Arabic, meaning ‘to intend a journey.’

Isn’t Hajj any pillar of Islam?

Yes Hajj is the fifth pillar of Islam .and is compulsory for the eligible physically and financially

Who Is Eligible for Hajj?

Who can afford and is physically fit for Hajj

Isn’t Hajj could be performed more than one time in a year?

Hajj can be only performed one time in a year.

Types of Hajj?

There are three different types of Hajj, namely:

  • Hajj-ul-Ifrad
  • Hajj-ul-Qiran
  • Hajj-ul-Tamattu

Mehram age for Hajj?

Age of Mahram for Hajj is 17

Vaccination requires for Hajj?

Meningococcal meningitis Adults and children aged over two years arriving for Umrah, Hajj or seasonal work in Hajj zones, are required to submit a valid vaccination certificate with a quadrivalent (ACYW) meningococcal vaccine administered no less than ten days before the planned arrival to Saudi Arabia

Isn’t qurabni necessary for Hajj?

It’s essential for Hajj